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Frequently Asked Questions

All flights to Cuba include the required Cuban government travel medical insurance policy from Asistur, a Cuban travel insurance company. This policy provides you with basic medical coverage but does not include additional benefits such as trip cancellation, trip interruption, or travel delay coverage. See below to review the Asistur policy details.

We highly recommend that you protect your trip by purchasing comprehensive trip cancellation, trip interruption, and travel delay insurance provided by Allianz Global Assistance. You can also choose to purchase additional travel medical benefits, and emergency medical evacuation insurance at that time.



If you prefer to speak directly with an Allianz agent, please call 1-866-884-3556 and reference ACCAM # F204677 for faster assistance. 


InsightCuba has selected Allianz Global Assistance as our preferred trip cancellation coverage partner to provide you with the option of purchasing comprehensive trip cancellation coverage. Allianz has helped over 13 million people last year plan for the unpredictable with financial protection and 24/7 support from their travel professionals around the world. Simply call an Allianz Global Assistance agent at 866-884-3556 to review the available plans. If you’re not satisfied, Allianz Global Assistance will refund your insurance premium if you cancel your insurance within 10 days of purchase and have not filed a claim or departed on your trip.

When contacting Allianz please reference ACCAM # F204677.

For more details, please visit the FAQ for Can I Upgrade My Trip Cancellation Insurance? 

Yes. We highly recommend that you consider purchasing additional trip cancellation insurance to cover the costs of your tour. 

In order to cover the entire cost of your trip, insightCuba has selected Allianz Global Assistance as our preferred trip cancellation coverage partner. Allianz has helped over 13 million people last year plan for the unpredictable with financial protection and 24/7 support from their travel professionals around the world. Simply call an Allianz Global Assistance agent at 866-884-3556 to review the available plans. When contacting Allianz please include ACCAM # F204677 for faster service. 

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